Beware of this common tech scam. Within the last few months, we’ve seen a surge of scams like the one below. One of our employees even received the following Voicemail message on their cell phone:
Not too long ago, we posted about another employee who’s relative almost fell for the same scam. In fact, this particular scam has become very common. Microsoft or any other legitimate company WILL not call you unsolicited asking you for your financial information, to click on a link they provided, or remote on to your computer. This scam has become so common that Microsoft is now reporting that the average victim loses $875 and has to pay $1,700 in repairs.
Here is the report from the FTC, detailing how these tech scam works, what you should do if you think you are being scammed, and ways to report it. The FTC is reporting that they have received almost 40,000 complaints about this scam since 2012.
If you receive an unsolicited call from a person claiming to be Microsoft or another technology company, hang up immediately, do not engage the person and certainly do not give them any information or follow their instructions. If you receive a similar unsolicited email, ignore and delete it. Microsoft and other technology companies will also not send you unsolicited emails asking for your financial information or asking you to click on an unfamiliar link.
If you are looking at purchasing or downloading new software, you should always rely on your IT Provider to help you out with that. If you decide that you want to purchase or download new software yourself, then make sure the software comes from official vendor sites only, like the Microsoft Store.
All of your employees should be knowledgeable and trained on basic cybersecurity protocols. It’s not enough that you know the correct things to do (rather not to do), if you are ever approached with this scam, but all of the people who have access to your networks need to know what to do as well.
If you think you have been a recent victim of a cybersecurity scam or want to know more about how to protect yourself and your business from these scams, contact us today!