Proactive Software Support

Certified Technical Support when you need it…

Microsoft Dynamics GP, Custom Programming and ISV (like SalesPad for Distribution ) clients can select from a variety of Support plans from Custom Information Services that provide exactly what your business needs: Reliable Technical Support – the way your business needs it!

Our Service Desk and Technical Operations specialists provide a unique was of providing Technical Support. CIS Support staff use a Proactive approach and monitor recurring issues and questions to help your business receive the best support available on these services:

  • Professional Consulting Support for Microsoft Dynamics GP and other ISVs
  • Certified Support on all Microsoft Network and Desktop Operating Systems
  • Office Applications
  • Exchange Server and MS Outlook
  • SQL Server
  • Network and Desktop Hardware
  • Network Printers, Copiers and Scanners
  • Remote Access Support or On-site Support
  • Specified Critical Line-of-Business Applications

How much is it worth to your organization to receive help when you need it? A professional and reliable support provider can mean the difference between getting critical tasks, projects, reporting and invoices completed on time. CIS utilizes a world class support ticket processing system, so authorized personnel can ask for assistance via email or telephone to make sure your operations do not skip a beat.

Contact Us today to learn more.