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Did You Select Your Current IT Provider Primarily Based on Price?

Now you regret it?

If your current IT provider was chosen primarily based on price, don’t worry, you’re not alone. At CIS we talk to dozens of businesses each year that thought “one IT service is the same as another IT service” and then went with the cheapest option. Only to find out later the service was sub-par and even at times wound up costing them much more than their monthly invoice.

Have you ever heard the saying, “You get what you pay for?” Well, in the IT industry, it’s more like “You DON’T get what you DON’T pay for.”

In the IT industry, much like any other service-related business, the bulk of overhead goes to paying employee wages. And with a highly competitive and highly saturated field, like IT, good qualified IT providers pay higher to retain good, experienced, high-level talent.

Over the last few decades, we have seen technology completely transform the way businesses operate. IT is no longer a necessary evil, but a part of your business that you use to leverage planning, marketing, sales, management, daily operations, and customer support. In the digital age, you simply cannot operate and grow your business without some form of technology.

Knowing your business heavily relies on technology, are you willing to risk putting it in the hands of an IT staff that is unqualified and unprepared to handle the complexities of your business IT operations? Probably not.

IT Industry Standards

Often, when you find an IT service provider that is giving you prices so shockingly low and so far beneath their competitors, then more than likely they are not staffing at industry standards.

Here is how they are able to pay their IT staff below market:

  • They hire people with little to no experience
  • They provide low-quality work
  • They are outsourcing all of their help-desk work overseas

So, with the IT provider that you chose based on price, you might be trusting your IT business operations to people who have little or no experience, are not thorough, or that you have a language barrier with.

When you find yourself in a situation like this, you are risking business growth, customer satisfaction, and the stability and security of your systems. Are those risks really so insignificant as to choose a provider based only on price?

The Right IT Partner

You should choose an IT service provider based on your business needs. When you have the right IT partner, you can begin to truly use IT as a strategic advantage in the marketplace. Choosing the right managed service provider is a big step towards gaining that advantage. When you choose the right partner, you’ll be welcoming a teammate and a business partner that will help your business thrive.

When you have the right IT partner, you will gain a competitive advantage, cut IT costs, and increase your organization’s productivity. So, even if the IT partner didn’t give you the cheapest quote, if they are the RIGHT IT partner, they may give you the biggest return on investment.

Want to know more about CIS? Contact us today.

CIS has two locations in Arlington and Addison, and serves all of the Dallas and Fort Worth area. Contact Us today to learn more about how our solutions can work best for your business.
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